Returns & Exchanges

At Lazy Lobster Norwich, we want you to be completely satisfied with your coastal-inspired home decor; if your purchase isn't quite right, you can return it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a unique Return Authorization code.

• 2.
  Package Your Items

  Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.

• 3.
  Ship the Parcel

  Affix the provided return shipping label to your package and drop it off at any authorized courier location or local post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.